Frequently Asked Registration Questions
 
Create an Account

Click here to begin. Information listed in your account will be used for communication purposes and in the registration process. You can edit this information at any time.

 

Make a Reservation
  1. On the home page of your account, click make a reservation. 

  2. Information you will be asked about your camper will include: biographical, insurance, general health, camper background, medications, store deposit, and cabinmate requests.

  3. You are able to skip most sections and return to them a more convenient time to complete or edit information.

  4. To complete the reservation you will need to pay a minimum of the non-refundable deposit. For most programs it is $50.00

 

Waiting List

  1. On the home page of your account, click make a reservation

  2. Under “Session Waiting List” check the week you would like to be added to the waitlist

  3. Click the register button at the bottom of the page

  4. On the next page, click proceed to check out

  5. Your balance will be $0.00 and click complete order

  6. You will receive a confirmation email and we will contact you if a spot becomes available

 

Editing and Completing Information

Camper Background and Health Information

  1. Log-in to your account

  2. Click on the Camper’s name you would like to edit information for

  3. Click on My Forms and a list of forms will drop down

  4. Click on the form you would like to edit

Physician Examination Form Download

1. Log-in to your account

2. Click "Additional Options" tab on the top of the page

3. Choose "Document Center" at the bottom of the list

4. Click the down arrow next to the Physician Examination form to access the required form

 

Physician Examination Form Upload

1. Log-in to your account

2. Click "Additional Options" tab on the top of the page

3. Choose "Document Center" at the bottom of the list

4. Click the up arrow next to the Physician Examination form and Upload form as a PDF

                      

Reservation Information

  1. Log-in to your account

  2. Click on the Camper’s name for which you would like to edit information for

  3. Under reservations, click the session you would like to edit

  4. Here you can edit store deposits and pricing options

  5. Click Additional Information to edit a cabinmate request 

  6. Under Medications, you can update and add your camper’s medications

 

Changing Sessions

Send an email to Camp@eauclaireymca.org to switch your camper’s session.

 

Canceling Reservations

See instructions for editing reservation information above. Once you select the specific session, there you will find the option Cancel Reservation. This will automatically return funds to your account balance, excluding the non-refundable deposit. If you would like to receive a refund, email Camp@eauclaireymca.org.

 

Payment

At the time of the reservation you are able to pay the deposit, the full balance, or a custom amount. An option at the bottom allows you to schedule additional payments. To pay at a later time, return to the home page of your account and select make a payment. We ask that balances be paid in full two week prior to your camper's session.